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Store Operations Manager
2 months ago
Wickes is a dynamic and customer-focused organization that values innovation and teamwork. We're seeking a highly organized and motivated individual to join our store leadership team as a Duty Manager. As a key member of our team, you will be responsible for leading the store in the absence of the Operations Manager, ensuring the smooth operation of the store, and providing exceptional customer service. Your key responsibilities will include:
**Key Responsibilities:**
* Lead the store in the absence of the Operations Manager, ensuring the store is trading legally and safely, and customers' needs are met.
* Support the wider management team in ensuring key control measures and security practices are managed in accordance with company procedures and policies.
* Complete store routines documents, ensuring the store is trading legally and safely, and customers' needs are met.
* Manage colleagues, including providing day-to-day supervision, motivation, and support, as well as arranging staffing levels and recruitment.
* Work with the store leadership team to ensure the whole store operates effectively, supporting the achievement of sales and cost targets.
**About You:**
We're looking for someone with experience in running a fast-paced customer-facing environment, who can handle the variety that each day at Wickes brings. You will be highly organized, with a passion for ensuring our customers receive the best service we can deliver, all while inspiring and leading your team.
**What We Offer:**
As a Duty Manager at Wickes, you'll be supported with fantastic learning and development opportunities, and have the chance to grow and develop your career with us. You'll also receive a competitive benefits package, including a bonus, save-as-you-earn scheme, contributory pension scheme, colleague discount, and access to a range of health and wellbeing benefits.
We're committed to creating an inclusive workplace where colleagues' wellbeing is at the heart of everything we do. If you're interested in flexible working, please let us know when you apply, and we can discuss this further as part of your application process.
