Digital Infrastructure Associate

2 weeks ago


Leeds, Leeds, United Kingdom Global Banking School Full time

As an Ict/data Technician at Global Banking School, you'll have the opportunity to work in a fast-paced environment that requires strong technical expertise and excellent communication skills.

This includes:

  • Providing technical support to students and staff on campus.
  • Assisting with the setup and configuration of audiovisual and IT equipment.
  • Troubleshooting complex computer issues and implementing corrective action procedures.
  • Collaborating with team members to resolve issues and improve overall system performance.
  • Providing one-on-one computer training sessions to students.
  • Supporting users with password issues and ensuring the security and privacy of networks and computer systems.
  • Evaluating new software and hardware to ensure it meets our standards.
  • Maintaining accurate records/logs of loan equipment, repairs, and fixes.

Essential Skills and Experience:

  • Demonstrated knowledge of internet security and data privacy principles.
  • Hands-on experience with installing operating systems and software, computer networks, network administration, and network installation.
  • Experience providing remote IT support (phone, online chat) and in-person support.
  • Knowledge of service management systems and ITIL best practice.
  • Strong analytical skills and attention to detail.
  • Proficiency in programming languages and operating systems (MS Exchange, Active Directory, Windows-based systems).

We estimate the salary for this role to be around $55,000-$70,000 per year, depending on location and experience.



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