Night Shift Communications Coordinator
8 hours ago
This role is ideal for individuals who are available to work night shifts and possess excellent communication skills. As a Night Shift Communications Coordinator, you will be responsible for managing and routing calls with professionalism, remaining calm under pressure, and providing exceptional customer service during overnight hours. This position requires a reliable and efficient individual who can work flexible night shifts, up to 40 hours per week.
Key Responsibilities:
- Answer and route incoming calls promptly and professionally
- Provide accurate information to callers or redirect them to appropriate departments
- Monitor and manage call logs and any relevant records
- Ensure excellent communication and coordination with other team members as needed
Requirements:
- Previous experience in a switchboard, reception, or similar role is advantageous
- Strong communication and interpersonal skills
- Availability to work night shifts (10 PM to 8 AM) across any night of the week
- Willingness to work at short notice if required
- Reliable transportation to work at either Brighton or Haywards Heath locations
Salary Information:
This position offers an estimated salary range of £28,000 - £38,000 per annum, depending on experience.
About the Role:
This unique opportunity provides valuable support in a critical function, allowing the successful candidate to gain hands-on experience in customer service and communication. If you're a night owl with a knack for managing calls and providing great service, we encourage you to apply.
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