Front of House Operations Manager

4 days ago


Ball Hill, United Kingdom Platinum Recruitment Consultancy Full time

We are seeking an experienced and skilled Front of House Supervisor to join our team at a prestigious Gastro Pub located in the picturesque town of Newbury. As a Front of House Supervisor, you will play a key role in ensuring that our customers receive exceptional service and experience, while also supporting the General Manager and wider team in achieving our goals.

**About the Role**

  • Act as a liaison between front of house assistants and supervisors, and management to ensure good levels of internal communication
  • Manage the rota alongside the general manager to ensure labour budgets are not exceeded and contracted hours are prioritised over zero hours contracts
  • Supervise and train staff within the pub, coffee shop and hotel to maintain high standards
  • Run services in the bar, restaurant and coffee shop and ensure high standards are met

**What We Offer**

  • An estimated salary of £24,375 + Tronc & Bonuses
  • A supportive environment that encourages innovation and career growth
  • Ongoing supervision and training opportunities
  • The chance to work with a talented team and make a real impact on our business

**Requirements**

  • Experience of supervising a small team
  • Experience of hotel booking systems is preferred


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