Culinary Operations Manager
3 weeks ago
- Contractual Compliance: Ensure all contractual terms are understood and delivered to the highest standard.
- Client Communication: Communicate any on-site client changes to the line manager and maintain regular communication with the client.
- Action Planning: Develop and implement action plans following client satisfaction surveys to drive continuous improvement.
- Operational Excellence: Analyze and effectively manage all in-unit costs, monitor and manage GP, and ensure accurate inputting and maintenance of cost and sales records.
- Team Development: Support, train, coach, and develop the team to ensure they are equipped to deliver exceptional food service.
- Health and Safety: Implement all relevant HSE procedures within the unit, review them as necessary, and ensure all HSE incidents are correctly reported and investigated.
- Food Quality: Ensure all food prepared, cooked, and presented to the required standards and portion specifications.
- Logistics and Maintenance: Manage the processing of food orders, the receipt and storage of deliveries, and maintain the cleanliness of all kitchens and surrounding working areas.
- Equipment Management: Ensure the correct use of all machinery and equipment.
- Additional Responsibilities: Perform other general tasks to support effective food service delivery as reasonably requested.
- Experience: Previous culinary experience and experience in contract catering.
- Management Experience: Previous management experience in a similar role.
- Personal Qualities: Passionate about working in a food service environment, good communication skills, and the ability to work positively with others as part of a team.
- Financial Wellbeing: Financial wellbeing programme and preferred rates on salary finance products.
- Healthcare: Aviva Digicare – Free annual healthcare check and Medicash – Discounted health cash plan providing cash back on a range of medical treatments.
- Pension and Life Assurance: Pension scheme and Life Assurance.
- Employee Assistance: Employee Assistance Programme.
- Holiday and Sharebuy Schemes: Holiday purchase scheme and Sharebuy Scheme.
- Recognition and Rewards: Recognition awards including Be a Star peer recognition and Long Service Awards.
- Employee Networks and Perks: Employee networks created and led by employees for employees and exclusive benefits & wellbeing site (Perks at Work).
- Discounts and Training: Entertainment, Health & wellbeing and Travel discounts, shopping discounts, Vodaphone discounts, and on-going training & development and career pathways.
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