Food and Beverage Operations Manager
3 weeks ago
About the Role
The National Trust is seeking a talented Food and Beverage Manager to lead and support their team at one of their busy visitor attractions.
Key Responsibilities
- Lead and run the café on a day-to-day basis, championing outstanding customer service and maintaining high presentation standards.
- Recruit, train, and develop a versatile and hard-working team, encouraging high achievement and setting objectives for performance.
- Work with the Area Manager to set and achieve financial targets, increasing profitability and overseeing results.
- Identify opportunities for improvement, based on feedback from the team and visitors, and implement changes to enhance the customer experience.
Requirements
- Experience as a leader, with skills in setting personal objectives and providing development.
- Familiarity with budgets, increasing income, and controlling costs, including managing stock and waste.
- Confidence in identifying new opportunities and making strategic decisions for the department's future.
- Good communication and interpersonal skills, with a can-do attitude.
- Awareness of health and safety compliance.
The National Trust
The National Trust has a motto of 'For everyone, for ever' and is working to create an inclusive culture. They welcome and value diversity, and are committed to reflecting the communities and audiences they serve.
The Package
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for the employee, a guest, and their children.
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts, including gym memberships and shopping discount codes.
- Holiday allowance up to 32 days, plus a holiday purchase scheme.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
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