Retail Sales Associate

4 weeks ago


Glasgow, Glasgow City, United Kingdom ELEMIS Full time
As a Retail Sales Assistant at ELEMIS, you will play a key role in driving sales and delivering exceptional customer experiences. Your passion for skincare and ability to provide expert product knowledge will be essential in meeting and exceeding sales targets.

Key Responsibilities:

Proactively drive sales and ensure personal and counter targets are met
Raise awareness of the ELEMIS brand and educate clients on products and ranges
Participate in promotional activities and ensure their success
Ensure products prescribed are suitable for clients' needs and take into account medical contraindications
Assist in accurately recording sales figures and stock levels to meet and exceed KPIs
Maintain the ELEMIS counter to the highest standards of cleanliness, hygiene, and presentation
Provide exceptional customer service and handle complaints promptly

Sustainability is at the heart of ELEMIS' responsibilities, and as a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars. We are committed to ELEMIS' sustainability pledge when ordering testers and professional-grade products and when planning and executing promotional activities, reducing waste wherever possible.

Requirements:

3 years' strong proven track record in sales and link selling
Good level and standard of UK/European education or equivalent
Proven sales record
Passionate about achieving results in a target-driven environment
Previous experience working with a premium skincare brand with color
ELEMIS treatment and product knowledge
Knowledge of the ELEMIS Company philosophy

What We Offer:

Generous staff discount on all your favorite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian, and more)
Excellent well-being policies, including enhanced maternity and paternity policies, income protection, life assurance, and more
Generous holiday allowance, increasing with length of service
Company pension scheme
Bonus/commission scheme
Healthcare cash plan (with dental)
Private medical insurance
Employee assistance program for all associates and their families
Cycle to work scheme, season ticket loan, length of service awards
Much, much more

ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market. A brand with true integrity, passion, and commitment, ELEMIS is award-winning, results-driven, and visionary – just like our people.
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