Financial Recovery Specialist
4 weeks ago
Credit Controller Role Overview
Citation Ltd. is seeking a skilled Credit Controller to join our team at our Head Office in Wilmslow. As a Credit Controller, you will be responsible for proactively managing and collecting debts from company debtors, ensuring timely payment of invoices, and resolving customer queries.
Key Responsibilities:
- Proactively manage and collect debts from company debtors via telephone and email
- Ensure timely payment of invoices
- Resolve customer queries with assistance from other departments
- Reconcile customer accounts
- Cash allocation
- Prepare and issue customer statements detailing outstanding amounts
- Weekly reporting and updates
Requirements:
- Knowledge and experience of credit control processes, procedures, and reporting
- Transactional finance knowledge and understanding
- Experience of Microsoft Word, Excel, and Outlook
- Professional attitude and persona
- Positive outlook
- Strong work ethic
- Able to prioritise workload
- Ability to communicate with clients and staff at all levels
- Generate and maintain solid working relationships with customers and colleagues
Perks:
- 25 days of holiday plus bank holidays
- Birthday bliss - a day off on your birthday
- Post-wedding bliss - extra weeks of holiday
- Growing families - vouchers and special perks for expectant parents
- Healthcare cash plan
- Pawternity leave - a day off to welcome a new furry friend
- Community days - a day off to volunteer
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