Financial Recovery Specialist

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

Credit Controller Role Overview

Citation Ltd. is seeking a skilled Credit Controller to join our team at our Head Office in Wilmslow. As a Credit Controller, you will be responsible for proactively managing and collecting debts from company debtors, ensuring timely payment of invoices, and resolving customer queries.

Key Responsibilities:

  • Proactively manage and collect debts from company debtors via telephone and email
  • Ensure timely payment of invoices
  • Resolve customer queries with assistance from other departments
  • Reconcile customer accounts
  • Cash allocation
  • Prepare and issue customer statements detailing outstanding amounts
  • Weekly reporting and updates

Requirements:

  • Knowledge and experience of credit control processes, procedures, and reporting
  • Transactional finance knowledge and understanding
  • Experience of Microsoft Word, Excel, and Outlook
  • Professional attitude and persona
  • Positive outlook
  • Strong work ethic
  • Able to prioritise workload
  • Ability to communicate with clients and staff at all levels
  • Generate and maintain solid working relationships with customers and colleagues

Perks:

  • 25 days of holiday plus bank holidays
  • Birthday bliss - a day off on your birthday
  • Post-wedding bliss - extra weeks of holiday
  • Growing families - vouchers and special perks for expectant parents
  • Healthcare cash plan
  • Pawternity leave - a day off to welcome a new furry friend
  • Community days - a day off to volunteer


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