Restaurant Operations Manager

5 days ago


Bristol, Bristol, United Kingdom Harrods Full time

We are seeking a highly experienced Restaurant Operations Manager to join our team at The Champagne Bar in Bristol. As a key member of the Harrods management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer experiences, and driving revenue growth.

About the Role

This is an exciting opportunity to lead a high-performing team and contribute to the success of Harrods' hospitality division. You will have a 360-degree scope of all commercial aspects of the restaurant operation, including sales, profits, service, and marketing.

Key Responsibilities
  • Manage the restaurant areas, ensuring seamless day-to-day operations and excellent customer service.
  • Lead a high-performing team, coaching and developing staff to deliver exceptional results.
  • Analyze sales and profit trends, identifying opportunities to drive revenue growth and improve profitability.
  • Develop and implement effective marketing strategies to attract new customers and increase brand awareness.
About You

To succeed in this role, you will need:

  • Strong leadership and management skills, with a proven track record of delivering results in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • A deep understanding of the hospitality industry, with knowledge of best practices and trends.
  • The ability to analyze data and make informed decisions to drive business growth.
What We Offer

In return for your expertise and passion, we offer:

  • A competitive annual salary of £60,000 - £80,000, depending on experience.
  • A comprehensive benefits package, including a generous pension scheme and up to 33% discount on Harrods products.
  • Ongoing training and development opportunities to help you grow your career within Harrods.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

We believe in investing in our people and providing opportunities for growth and development. If you're passionate about hospitality and looking for a challenging and rewarding role, we'd love to hear from you.



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