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Trading Team Leader
2 months ago
Job Summary
We are seeking a highly skilled and experienced Trading Team Leader to join our team at Dunelm. As a key member of our leadership team, you will be responsible for driving sales growth and improving customer satisfaction through effective merchandising and product knowledge.
Key Responsibilities
- Develop and implement merchandising strategies to drive sales and improve customer engagement
- Provide expert product knowledge to customers and colleagues, ensuring a high level of customer satisfaction
- Lead and motivate a team of sales colleagues to achieve sales targets and provide excellent customer service
- Contribute to the development of store displays and visual merchandising to drive sales and improve customer experience
- Work closely with the store management team to achieve business objectives and improve store performance
Requirements
- Proven experience in a sales or leadership role, preferably in a retail environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong product knowledge and merchandising skills, with the ability to stay up-to-date with product trends and customer preferences
- Ability to work effectively in a fast-paced environment, with a focus on delivering results and improving customer satisfaction
- Commitment to delivering excellent customer service and ensuring a positive customer experience
About Dunelm
Dunelm is a leading home furnishings retailer, committed to providing high-quality products and excellent customer service. We are a values-driven organization, dedicated to creating a positive and inclusive work environment that supports the growth and development of our colleagues.