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IFA Administrator
2 months ago
About the Role:
We are seeking an experienced IFA Administrator to join our team at mbf. as a Financial Planning Support Specialist. As a key member of our Financial Planning department, you will provide technical support to our team of Senior Financial Planners, ensuring the delivery of exceptional client outcomes.
Key Responsibilities:
- Build and maintain strong relationships with our Financial Planners and their clients, providing exceptional customer service and support.
- Work closely with our Paraplanning and other internal teams to facilitate efficient and quality administration, ensuring timely and accurate completion of tasks.
- Ensure client reviews are conducted in a timely and appropriate manner, in line with documented service levels and regulatory requirements.
- Assist with the scheduling of reviews and meetings, ensuring all necessary information and paperwork is prepared and up-to-date.
- Process Letters of Authority and submit business to various platforms and providers, ensuring timely and accurate completion.
- Maintain a basic level of industry knowledge through private reading and attending workshops, staying up-to-date with industry developments and best practices.
Requirements:
- Minimum 3 years administrative experience, with at least 1 year in an IFA environment.
- Responsibility, accountability, and the ability to be proactive and intuitive in role.
- Attention to detail and pride in work.
- Strong communication skills, both written and verbal.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Basic salary to £32,000.
- Annual Discretionary Bonus.
- 28 days holiday plus bank holidays.
- PMI, Group Life, Group Income, Pension.
- Flexi-Bens add-ons.
- Hybrid working arrangement, with 2 days a week in the office and 3 days working from home.