Hospitality Team Member
1 day ago
Shepherd Neame is seeking a skilled and enthusiastic individual to join our team as a Bar Team Member. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a memorable experience in our pubs and restaurants.
Key Responsibilities- Provide warm and welcoming service to customers, ensuring that they feel valued and appreciated.
- Work collaboratively with the rest of the team to maintain a clean and safe environment, adhering to health and safety standards.
- Take orders and serve food and drinks to customers in a timely and efficient manner.
- Handle customer complaints and resolve issues in a professional and courteous manner.
- Participate in ongoing training and development to improve skills and knowledge.
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame is Britain's oldest brewer, with a rich history dating back over 300 years. As an independent family business, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Our pubs and restaurants are located throughout London and the South East, offering a unique and authentic experience for our customers.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong work ethic, we would love to hear from you.
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