Warehouse Assistant

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Furniture Village Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Warehouse Operative. As a key member of our distribution team, you will play a vital role in ensuring the smooth delivery of our products to customers.

Key Responsibilities
  • Support the customer fulfilment function by administering all warehouse and distribution activities
  • Liaise with customers to arrange deliveries and provide excellent customer service
  • Manage all supplier deliveries and returns, ensuring timely and efficient processing
  • Process balance payments accurately and efficiently
  • Act on any delivery incident reports, resolving issues promptly and professionally
  • Comply with all health and safety and GDPR procedures, maintaining a safe and secure working environment
Requirements
  • Genuine empathy and willingness to help customers
  • Commitment and tenacity, owning issues and seeing them through to completion
  • Punctuality, professionalism, and pragmatism in all interactions
  • Confidence in problem-solving and ability to work independently
  • A love of detail and accuracy in all tasks
  • Accountability, holding high standards for yourself, your team, and the business
  • A true team player, one who loves to have fun and get the job done
What We Offer
  • A competitive package, including a salary of £27,750 plus bonus
  • Best-in-class perks, including a pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, and staff discount
  • Excellence as standard, doing things the right way, not the easy way
  • A culture of rewards, with a generous bonus structure
  • Real progression opportunities, setting you up for success and fast-tracking promotions
  • Award-winning business, the UK's leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year

We are an equal opportunities employer and welcome everyone. Apply now for the next leap in your career and let's talk. Together we can do wonderful things.


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