Service Experience Coach

The Service Experience Coach will hold accountability for driving and elevating execution standards of brand service and services primarily through the delivery of the Service Accreditation Programme.Service Experience Responsibilities:Deliver exceptional customer experiences by ensuring teams can deliver our signature high-touch service, both in store and...

About the RoleThe Service Experience Coach will be responsible for driving and elevating execution standards of brand service and services primarily through the delivery of the Service Accreditation Programme.Key Responsibilities and TasksEnsure teams can deliver our signature high-touch service, both in store and virtually, by providing coaching and...

Job DescriptionWe are seeking a highly skilled Luxury Service Experience Consultant to join our team at Jo Malone London. In this role, you will be responsible for driving and elevating execution standards of brand service and services primarily through the delivery of the Service Accreditation Programme.ResponsibilitiesElevate service standards through...

Customer Experience Performance Officer Job DescriptionWe are seeking a dynamic and results-driven Customer Experience Performance Officer to join our Customer Experience (CX) team at SGN. As a key member of our team, you will play a crucial role in helping us deliver exceptional customer service and achieve our goal of being the No1 GDN for Customer...

As a Retail Manager at World Duty Free, you will be responsible for leading a team to deliver exceptional customer experiences and drive the success of our store.Your Key Responsibilities:• Inspire and lead the team to deliver outstanding customer service• Coach and develop the team to achieve sales targets and uphold store standards• Collaborate with...

About the RoleWe are seeking a highly skilled and motivated individual to join our Customer Experience (CX) team as a Regional CXO. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring SGN is the No1 GDN for Customer Satisfaction.Key ResponsibilitiesSupport operations colleagues to deliver excellent...

The RoleYou will be working closely with the Food & Beverage Manager to support the success of our 40-cover Mulberry Restaurant, which offers 3 Rosette standard food across breakfast, lunch, and dinner service.The restaurant also hosts private events, conferences, celebration dinners, and weddings. Traditional afternoon tea is served in our sumptuous lounges...

We are seeking a dynamic and experienced Customer Experience (CX) professional to join our team at SGN. As a Regional CXO, you will play a critical role in ensuring exceptional customer service and driving business performance.Key Responsibilities:Support operations colleagues to deliver excellent service and drive customer satisfaction.Drive behavioural...

Job DescriptionAs a Retail Manager at World Duty Free, you will be responsible for leading our team to deliver exceptional customer service experiences. Your key responsibilities include inspiring and motivating the team, coaching and developing them to achieve sales targets and uphold store standards, collaborating with peers and Customer Service Leaders to...

About the RoleWe are seeking an experienced Team Leader to join our team at The Kings Head. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver an exceptional guest experience.Key ResponsibilitiesSupport the management team to create and deliver a vision for the pubEnsure standards and compliance are...

About the Role:We are seeking a highly capable Retail Manager to lead our team at Gatwick airport and drive the success of our store.Your Key Responsibilities:Inspire and lead the team to deliver an exceptional customer service experience.Coach and develop the team to achieve sales targets and uphold store standards.Collaborate with peers and Customer...

At World Duty Free, we are seeking a highly capable Retail Manager to lead our team at Gatwick airport.As a Retail Manager, you will have a critical role in driving the success of our store. Your key responsibilities will include:Inspiring and leading the team to deliver an exceptional customer service experienceCoaching and developing the team to achieve...

About Langshott Manor HotelWe are a 3 Rosette standard hotel restaurant located in a prime area, offering a range of dining experiences across breakfast, lunch, and dinner service. Our restaurant also hosts private events, conferences, celebration dinners & weddings.Job OverviewThis is an exciting opportunity for a passionate Food and Beverage Supervisor to...

About UsSofitel London Gatwick is a luxurious hotel that offers an exclusive blend of style and convenience. With 518 spacious rooms, a selection of restaurants and bars, gym facilities, and 14 flexible conference and meeting rooms, it's the perfect destination for both business and leisure travelers.Our TeamWe're looking for a skilled Luxury Experience...

Job DescriptionThe Assistant Store Manager will play a key role in leading the store team to achieve sales growth, improve customer satisfaction, and drive business results. This is a challenging but rewarding opportunity for someone who is passionate about retail and wants to take on a new challenge.Key Responsibilities- Support the Store Manager in...

Holiday Inn Colchester is seeking a dedicated and experienced individual to join our team as a Guest Experience Leadership Role.This is an exciting opportunity to lead the guest experience function and drive exceptional service delivery throughout the night.Key RequirementsProven leadership experience in a hospitality environment.Excellent customer service...

Job Summary:The Charalle Group is seeking an experienced HR Onboarding Coordinator to support the HR Services team with all onboarding processes. The successful candidate will be responsible for ensuring a smooth and efficient new joiner experience.About Us:The Charalle Group is one of the top 5 Accountancy firms in the UK, providing a range of services to...

Sofitel London Gatwick OverviewSofitel London Gatwick is a luxurious hotel that seamlessly blends style and convenience. With 518 spacious rooms and a selection of restaurants and bars offering fresh international flavours, our hotel offers the perfect blend of comfort and sophistication.About the RoleWe are seeking a highly skilled Chef de Partie to join...

About the RoleWe are seeking a highly skilled and customer-focused individual to join our airport team as an Airport Customer Experience Coordinator.Job DescriptionSupport customers face-to-face at UK airports, providing assistance with on-the-day disruptions such as queue management, changing travel protocols, entry requirements, flight delays, irregular...

Job Overview:We are seeking a Sales and Customer Experience Representative to join our team at MONSOON. This role is perfect for someone who is passionate about delivering exceptional customer service and sales skills.Key Responsibilities:Provide an outstanding customer experience through excellent communication and product knowledgeMeet and exceed sales...