Water Quality Expert

1 day ago


Nottingham, Nottingham, United Kingdom Rullion Limited Full time

At Rullion Limited, we are committed to preserving and protecting the world's most precious resource. For over 100 years, our innovative solutions have enhanced operational efficiency and conserved water while making it more affordable, clean, and resilient.

Job Summary

We are seeking a skilled Field Service Engineer to join our team. As a key member of our field support and service role, you will be responsible for providing expert install and repair work on our portfolio of products, including water quality monitors, fixed gas detection monitors, and flow meters.

Main Responsibilities:

  • Provide technical advice and support to users and resellers on the installation and operation of measuring instruments
  • Commission, service, and maintain equipment on site
  • Analyze measurement data to ensure accurate results
  • Work with measuring instruments in-house for testing purposes
  • Document and track support cases and projects using software
  • BUILD RELATIONSHIPS WITH CUSTOMERS AND PROVIDE TRAINING ON SITE
  • Write detailed service reports

Requirements:

Technical:

  • Hold an electrical qualification (NVQ, HNC/HND)
  • Have several years of professional experience in field support and service
  • Desirable: Knowledge of water and gas industries

Personal:

  • A structured and proactive approach to work
  • Excellent customer service skills
  • Excellent problem-solving skills with evidence
  • Flexibility and willingness to travel
  • Advanced communication skills and confident appearance
  • Comfortable working remotely

What We Offer:

  • A competitive salary: £45,000 per annum
  • 25 days holiday plus bank holidays
  • Paid sick leave
  • Group Life Insurance
  • Auto Enrolments employer matching pension
  • Optional Private Medical cover
  • Cycle to work scheme
  • Annual discretionary bonus scheme
  • Annual employee events


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