Digital Transformation Lead

4 days ago


St James's, Greater London, United Kingdom Salt Full time
Role Overview

We are seeking a highly experienced Senior Delivery Manager to lead the delivery of key digital and innovation elements within the "Report It" programme. This is an excellent opportunity for you to work on meaningful digital transformation projects that impact thousands of residents.

About the Role

As Senior Delivery Manager, you will be responsible for delivering critical aspects of the Report It digital programme. You'll collaborate closely with three multi-disciplinary product mission teams composed of experts in data, architecture, IoT, resident experience, research & design, and technology.

You will ensure seamless programme delivery through exceptional team management, clear communication, and a well-defined service design and data analysis pipeline. You'll manage and align stakeholders (internal and external) while ensuring project goals are met.

Main Responsibilities
  • Lead the delivery of customer-facing digital products in a fast-paced, complex environment.
  • Ensure effective delivery management across multiple teams following Agile principles.
  • Manage and align stakeholders (internal and external) while ensuring project goals are met.
Requirements
  • Proven experience as a Senior Delivery Manager, delivering digital products and services.
  • Strong background in Agile delivery methods, including Scrum and Kanban.
  • Exceptional stakeholder management and communication skills.
  • Demonstrated success in change management and service transformation.
  • Experience working with Local Government or similar public-sector organisations.
  • Previous involvement in large-scale resident-facing transformation programmes.


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