Market Insights Lead
2 days ago
Job Summary
The Harnham team is seeking a skilled Market Insights Lead to join their growing CX team in Liverpool.
This role involves carrying out core research across customer data, panel data, and survey data to build a customer-centric culture across the business.
You will work with various data sources, including internal data, public data, and self-serve data, to gather key insights and present them to stakeholders.
As a Market Insights Lead, you will use mixed methods research, quantitative and qualitative techniques, as well as statistical tools like SPSS and R.
Key Responsibilities
- Conducting customer research using mix-methods approaches
- Analyzing data using statistical tools and techniques
- Presenting findings to stakeholders and managing communication effectively
Requirements
- Strong experience in customer research and analysis
- Proficiency in statistical tools and software
- Excellent communication and stakeholder management skills
What We Offer
We offer a competitive salary of up to £55,000, a fully remote work option, and opportunities for career growth and development.
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