Market Insights Lead

2 days ago


Liverpool, Liverpool, United Kingdom Harnham Full time

Job Summary

The Harnham team is seeking a skilled Market Insights Lead to join their growing CX team in Liverpool.

This role involves carrying out core research across customer data, panel data, and survey data to build a customer-centric culture across the business.

You will work with various data sources, including internal data, public data, and self-serve data, to gather key insights and present them to stakeholders.

As a Market Insights Lead, you will use mixed methods research, quantitative and qualitative techniques, as well as statistical tools like SPSS and R.

Key Responsibilities

  • Conducting customer research using mix-methods approaches
  • Analyzing data using statistical tools and techniques
  • Presenting findings to stakeholders and managing communication effectively

Requirements

  • Strong experience in customer research and analysis
  • Proficiency in statistical tools and software
  • Excellent communication and stakeholder management skills

What We Offer

We offer a competitive salary of up to £55,000, a fully remote work option, and opportunities for career growth and development.



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