Customer Service Ambassador

5 days ago


Bolton, Bolton, United Kingdom Costa Coffee Full time

Work as a Customer Service Ambassador

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We're looking for individuals who embody the spirit of Costa Coffee. As a customer service ambassador, you'll be at the forefront of delivering exceptional experiences for our customers. You'll craft great coffee, serve with a smile, and work collaboratively with your team to create memorable moments.

About the role

Our ideal candidate has a positive attitude, excellent communication skills, and a passion for delivering excellence in everything they do. You'll enjoy starting pay of £12.00-13.00 per hour (dependent on location) and benefits such as free drinks while on shift, a retirement plan with matching contributions, and more.

Key responsibilities

  • Crafting great coffee that hits the spot every time
  • Serving customers with a smile and exceeding their expectations
  • Developing a deep understanding of Costa products and services
  • Maintaining store health & safety and cleanliness standards
  • Working collaboratively with your team to achieve sales goals and drive business results

What we offer

We're proud of our company culture and values, which include passion, warmth, trust, and courage. Our team members are encouraged to share diverse thoughts and ideas, take calculated risks, and learn from each other's strengths and weaknesses. We believe in championing individuality and creating a workplace where everyone feels valued and included.



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