Supervisor - Havant
2 months ago
Job Summary
We are seeking a highly skilled and experienced Supervisor to join our team at Marston Holdings. As a Supervisor, you will be responsible for leading a team of Civil Enforcement Officers and ensuring the smooth operation of our parking services.
Key Responsibilities
- Lead a team of Civil Enforcement Officers and provide guidance and support as needed
- Conduct daily briefings and ensure that all team members are aware of their responsibilities and expectations
- Deal with escalated queries from colleagues and members of the public in a professional and courteous manner
- Track key performance indicators (KPIs) and provide regular reports to management
- Perform the duties of a Civil Enforcement Officer, including patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles
Requirements
- Previous experience in a supervisory or management role, preferably in a parking or transportation-related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Self-motivated and customer-focused
- Ability to work flexible shifts, including evenings and weekends
- Experience with Microsoft Office and other relevant software
What We Offer
- Flexible shift patterns to ensure a good work-life balance
- 28 days' holiday, including bank holidays
- Colleague benefits, including discounts on retail shopping, travel, and socializing
- Enhanced maternity and paternity package (subject to eligibility criteria)
- Pension scheme
- Full uniform and training, plus opportunities for career development
About Us
Marston Holdings is a leading provider of outsourced business services, including comprehensive parking and street management solutions. We are committed to creating a great place to work and live, and we are looking for talented individuals to join our team.
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