UX Design Lead

1 week ago

Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

About the Role

We are seeking a talented UX Design Lead to join our team at FGH. As a UX Design Lead, you will play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business objectives.

Working closely with the UX team, you will develop the UX strategy, identify and address potential pain points, and ensure that every aspect of the product user experience is guided by a user-centric approach.

This position combines elements of both remote and office work, with a schedule of 2 days per week at our Bradford office and 3 days of remote work from home. You will have the flexibility to choose your working hours, starting anytime between 8 – 10am and working for 7.5 hours each day.

Key Responsibilities

  • Investigate and explore user problems, carrying out thorough research to define a usable, appropriate, and valuable solution.
  • Create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations that help teams understand user intent and what to build.
  • Deliver UX solutions that measurably improve the core workflows of our target users.
  • Conduct qualitative and quantitative user research to develop user empathy and better understand intent, motivation, and behavior.
  • Work closely with a team of stakeholders, strategists, analysts, developers, and designers to guide UX design from start to finish of a project.

About You

  • Minimum of three years of directly related experience (UX designer or similar).
  • A degree in design, human-computer interaction, cognitive science, human factors, or related UX field.
  • Ability to work under pressure on multiple projects, managing time and resources.
  • Working in cross-functional teams with all areas of the business.
  • Good knowledge of Excel, Word, PowerPoint.
  • Significant expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations.
  • Proven ability to empathize with users, user needs, and mental models.
  • Familiarity with UX trends, methodologies.
  • Strong skills in UX tools such as Figma, and Photoshop.
  • Strong understanding of UX techniques such as personas, red route analysis, user mental modeling.
  • Exposure to designing, planning, and facilitating user research.
  • Experience in understanding outputs from user and stakeholder research, as well as ability to analyze data, including an ability to synthesize understanding of analysis and user insight to shape UX design deliverables and outcomes.
  • Experience of working with data and data analysts to identify new opportunities of improvement.
  • Demonstrated understanding of the constraints placed on UX by specific technologies.
  • Knowledge of front-end technologies and frameworks (HTML, CSS, JavaScript).
  • Experience with project estimation.
  • Ability to work independently as well in a highly collaborative, team-based environment.
  • Serious passion for user-centered design, service design, and demonstrated knowledge of information architecture, usability, accessibility, interaction design.
  • Understanding of commercial retail business.
  • Experience of working with data and data analysts to identify new opportunities of improvement.
  • Demonstrated expert experience in defining, planning, and delivering experience projects.
  • Strong communication skills and the ability to present and sell ideas to various audiences (technical and non-technical).
  • High level of drive and motivation.
  • Knowledge of emerging technologies.
  • Exceptional eye for detail.
  • Competitor knowledge and understanding.
  • Ability to work under pressure to tight deadlines with high levels of accuracy.
  • Exceptional customer focus.
  • Able to investigate, analyze, and interpret customer information and act according to business rules.
  • Understanding and knowledge of FCA Reg requirements.
  • Ability to commute to Bradford city centre.

  • UX Design Lead

    7 days ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to join our team at FGH. As a UX Design Lead, you will play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with...

  • UX Design Lead

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to join our team at FGH (Freemans Grattan Holdings). As a key member of our design team, you will play a pivotal role in shaping the user experience of our customer-facing websites.Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and...

  • UX Design Lead

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to join our team at FGH (Freemans Grattan Holdings). As a key member of our design team, you will play a pivotal role in shaping the user experience of our customer-facing websites.Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and...

  • UX Design Lead

    2 months ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to join our team at FGH (Freemans Grattan Holdings). As a key member of our UX team, you will play a pivotal role in shaping the user experience of our customer-facing websites.Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and...

  • UX Design Lead

    2 months ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to join our team at FGH (Freemans Grattan Holdings). As a key member of our UX team, you will play a pivotal role in shaping the user experience of our customer-facing websites.Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and...

  • UX Design Lead

    1 week ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Design Lead to play a pivotal role in shaping the user experience of our customer-facing websites. As a key member of our UX team, you will be responsible for crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time

    Transform the E-commerce ExperienceA leading fashion retailer in Bradford is seeking an experienced UX Designer to join their analytics function. This is a secure role with scope for growth, offering a great time to join due to a recent investment.As a UX Designer, you will be a key part of the redevelopment of the company website. This provides an exciting...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time

    Transform the E-commerce ExperienceA leading fashion retailer in Bradford is seeking an experienced UX Designer to join their analytics function. This is a secure role with scope for growth, offering a great time to join due to a recent investment.As a UX Designer, you will be a key part of the redevelopment of the company website. This provides an exciting...

  • UX Designers

    2 weeks ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe're seeking a talented UX Designer to join our team at FGH, where you'll play a pivotal role in shaping the user experience of our customer-facing websites. As a UX Designer, you'll be responsible for crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core...

  • UX Designers

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Designer to join our team at FGH (Freemans Grattan Holdings) and contribute to the development of our customer-facing websites. As a UX Designer, you will play a pivotal role in shaping the user experience, crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, while...

  • UX Designers

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe are seeking a talented UX Designer to join our team at FGH (Freemans Grattan Holdings) and contribute to the development of our customer-facing websites. As a UX Designer, you will play a pivotal role in shaping the user experience, crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, while...

  • UX Designers

    4 weeks ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe're seeking a talented UX Designer to join our team at FGH (Freemans Grattan Holdings), where you'll play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying...

  • UX Designers

    4 weeks ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe're seeking a talented UX Designer to join our team at FGH (Freemans Grattan Holdings), where you'll play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying...

  • UX Designers

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe're seeking a talented UX Designer to join our team at FGH, where you'll play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business...

  • UX Designers

    1 month ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the RoleWe're seeking a talented UX Designer to join our team at FGH, where you'll play a pivotal role in shaping the user experience of our customer-facing websites. Your primary responsibility will be to craft solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time £40,000

    Transform the E-commerce ExperienceWe are seeking an experienced UX Designer to join our analytics function and contribute to the redevelopment of our company website. As a UX Designer, you will play a key role in creating significant change and improvements to our e-commerce brand.Key Responsibilities:Conduct user research to understand behaviors and solve...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time £40,000

    Transform the E-commerce ExperienceWe are seeking an experienced UX Designer to join our analytics function and contribute to the redevelopment of our company website. As a UX Designer, you will play a key role in creating significant change and improvements to our e-commerce brand.Key Responsibilities:Conduct user research to understand behaviors and solve...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time £40,000

    Transform the E-commerce ExperienceWe are seeking an experienced UX Designer to join our analytics function and contribute to the redevelopment of our company website.As a UX Designer, you will be a key part of our team, responsible for creating significant change and improvements to our e-commerce brand. Your role will involve carrying out design, idea...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time £40,000

    Transform the E-commerce ExperienceWe are seeking an experienced UX Designer to join our analytics function and contribute to the redevelopment of our company website.As a UX Designer, you will be a key part of our team, responsible for creating significant change and improvements to our e-commerce brand. Your role will involve carrying out design, idea...

  • UX Design Specialist

    3 weeks ago

    Bradford, Bradford, United Kingdom Maxwell Bond Full time

    Transform the E-commerce Experience as a UX DesignerMaxwell Bond, a leading fashion retailer, is seeking an experienced UX Designer to join their analytics function in Bradford. This is a secure role with scope for growth, offering a great opportunity to create significant change and improvements to an already impressive e-commerce brand.Key...