Academic Student Support Manager
5 days ago
Role Overview
The University is seeking to appoint a new Student Support Manager (Counselling) to lead the team of Counsellors and Specialist Mentors. The role will involve meeting the evolving demands of the student and staff body, including the diverse international community, online learning students, and those studying in global campuses.
Key Responsibilities
- Develop the operation of the University's support for students in crisis.
- Manage risk and support the wider teams in Student Support Services.
- Provide duty manager cover to support the team on escalations and crisis situations.
Requirements
- Experience in leading a team and managing risk.
- Ability to develop and implement effective support services.
- Good communication and interpersonal skills.
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