Assistant General Manager

2 weeks ago


Darlington, Darlington, United Kingdom SSP Full time
About the Role

At SSP, we're passionate about food and travel, and we're looking for an inspirational Assistant General Manager to join our team. As a key member of our management team, you'll have the opportunity to make a difference every day, supporting your manager and team to deliver exceptional customer service and operational excellence.

Key Responsibilities
  • Be passionate and dedicated, with a strong support to the General Manager.
  • Have the highest standards of brand quality and safety for our customers and team.
  • Be an inspiration to the team to deliver outstanding customer service and loyalty.
  • Mentor and train the team to grow and excel.
  • Have proven experience and confidence in leading a team.
  • Set an example of excellent service skills.
  • Communicate effectively and clearly.
  • Be adaptable and resilient in any situation.

What We Offer
  • A competitive salary up to £30,000.
  • Tax-free shopping.
  • Colleague discount - up to 50%.
  • Flexible working.
  • Management bonus scheme.
  • Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family.
  • Wellbeing support through Retail Trust and family-friendly leave.
  • Variety of networks to support you, Neurodiversity, LGBTQ and many more.
  • Life assurance.
  • Apprenticeships and ongoing development opportunities.
  • Share incentive plan (SIP).

About Us
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. If you're passionate about food and travel, you've come to the right place. We have something delicious for everyone, whether you're flying, taking a train, or just passing by. We have the best food and drink options for you.

Start Your Journey with Us

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