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Room Attendant
1 month ago
Room Attendant Role Summary
Frasers Hospitality is a global hospitality leader, delivering gold standard hospitality in cities across the world. As a Room Attendant, you will be part of a team that is passionate about creating memorable experiences for our guests.
Key Responsibilities:
- Ensure total guest satisfaction by providing efficient, courteous, and high-level service within the Housekeeping Department.
- Oversee all rooms, public areas, corridors, and back-of-house areas.
- Interact with customers, supporting all other operations departments during the night shift.
Requirements:
- Proven experience in a similar role.
- Excellent attention to detail and time management skills.
- Enthusiastic individual with a passion for customer service.
- Ability to work as part of a team and build upon leadership and team management skills.
- Eligibility to work in the UK.
What We Offer:
- Competitive rates of pay.
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes.
- High Street Discounts on a range of high street shops, experiences, holidays, and more.
- Cycle to work scheme.
- Healthcare Cash Plans.
- Referral schemes.
- Uniforms provided.
- Wellness & National Campaign Days.
- Wagestream.
- Loyalty Bonus.
- Mental Health First Aiders.
- Employee Assistance Programme.
Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle, have removed single-use plastics, and are members of Green Tourism.
- We have moved to a chemical-free cleaning system and an enzyme-based eco-friendly system for apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.