Digital Solutions Specialist

4 days ago


Watford, Hertfordshire, United Kingdom Taylor Woodrow Full time

We are currently seeking a skilled Digital Support Advisor to join our team based in the UK.

This role will involve working closely with our central digital team to support the adoption and optimal use of digital tools across the organization.

Key responsibilities will include providing training and support to users, troubleshooting issues, and collaborating with the systems controllers to configure and maintain digital tools based on user feedback.

Key Duties:

  • Assist in the roll-out of digital tools on new project sites
  • Provide ongoing support to live sites through training, issue resolution, and configuration
  • Collaborate with the systems controllers to set up and configure tools for deployment
  • Offer in-person support via site visits
  • Identify opportunities for continuous improvement and gather feedback from site teams
  • Attend and record discussions with digital tool vendors and account managers

Requirements:

  • Customer-centric approach and adaptability
  • Curiosity and continuous learning
  • Collaborative mindset and ability to work in a team
  • Effective written and verbal communication skills
  • Problem-solving ability and willingness to learn

Systems to provide support and training on:

  • Alteia
  • Timesheet portal
  • Oracle Aconex (project and field)
  • Oracle Primavera Unifier
  • Paperless construction
  • Msite
  • Synchro Control

Language: English



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