
Production Operations Engineering Leadership
4 weeks ago
Production Operations Engineering Lead Manager
About the RoleWe are looking for a highly skilled Production Operations Engineering Lead Manager to join our team at Index Exchange. As a key member of our operations team, you will be responsible for building and managing a team of dedicated professionals who will monitor, troubleshoot, and optimize our complex 24x7 technology infrastructure.
Key Responsibilities- Team Building: Recruit, hire, and train a skilled team of ProdOps Engineers to establish a fully operational ProdOps team from scratch. Develop team goals, performance metrics, and performance evaluation processes.
- Infrastructure Monitoring and Troubleshooting: Oversee the monitoring of our company's global infrastructure using management tools to detect and resolve infrastructure issues proactively.
- Incident Management: Establish and enforce incident management procedures, including incident reporting, escalation, and resolution processes.
- Infrastructure Automation & Optimization: Continuously analyze infrastructure performance data, identify trends, develop and implement strategies to optimize performance and minimize disruptions.
- Proven experience in building and managing a 24x7 Production Operations team working with peers and colleagues across an organization distributed around the globe.
- Strong leadership skills with the ability to motivate, mentor, and develop a high-performing team.
- In-depth knowledge of on-premise & cloud technology concepts, protocols, and procedures.
- Comprehensive health, dental, and vision plans at no cost to you.
- Time off and flexible work schedules.
- Retirement plan with a 5% company match.
We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are committed to equal employment opportunities and to providing access and reasonable accommodations to applicants with disabilities.
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them.
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