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Sleep Store Leadership Role

1 month ago

Chester, Cheshire, United Kingdom Dreams Ltd Full time

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Dreams Ltd in Chester.

About Us

At Dreams, we believe that work should be a special place to be. As the UK's most loved bed retailer, we want our people to feel valued and supported in their roles. With over 200 stores nationwide, you will lead a team of Bed Experts in a fun and friendly environment where every dreamer makes a difference.

The Job

As a key member of our team, you will be responsible for driving team engagement and maximizing sales opportunities. You will manage and motivate your team to increase sales and ensure the highest level of customer satisfaction. You will also proactively lead your team to achieve set goals, expectations, and targets through effective coaching and training.

Your Key Responsibilities
  • Manage and motivate your team to increase sales and ensure high customer satisfaction
  • Drive a positive environment within your store, ensuring regular involvement in business initiatives, sharing best practice, and having fun
  • Proactively lead your team to achieve set goals, expectations, and targets through effective coaching and training
  • Motivate and inspire all valued dreamers
  • Manage the store rota to ensure the right people are working at the right times
  • Walk the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience
Requirements

To succeed in this role, you will need:

  • Previous retail or commercial sales experience with strong track record of store and team management
  • Commercially focused and results-driven, with aptitude for decision making
  • A proven leader with ability to inspire and motivate your team
  • Excellent communication skills to build rapport and establish great relationships with customers and colleagues
  • Customer-focused approach, putting our customers at the heart of everything you do
What We Offer

We offer a competitive salary of £42,000 on target earnings, as well as:

  • Uncapped commission scheme recognizing hard work and dedication
  • Amazing staff discount on Dreams products and hundreds of brands
  • Buy-in schemes for extra holiday, private healthcare, and savings and loans
  • Progression opportunities to develop your skills and grow within the company
  • Wellbeing support, including a 24-hour helpline and access to counseling