Patient Care Coordinator

3 days ago


Coventry, Coventry, United Kingdom Optical Express Group Full time

Company Overview

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Optical Express is a leading provider of eye care services, committed to delivering exceptional patient experiences and outstanding clinical outcomes.

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We strive for excellence in everything we do, from our state-of-the-art clinics to our dedicated team of professionals who are passionate about making a difference in people's lives.

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Job Summary

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We are seeking a skilled Patient Advisor to join our team, working closely with patients to ensure they receive the best possible care and support throughout their treatment journey.

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The ideal candidate will have excellent communication skills, be highly organized, and possess a passion for providing world-class customer service.

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About the Role

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As a Patient Advisor, you will be responsible for building relationships with patients, ensuring regular communication prior to and following their treatment.

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You will also assist in patient consultations, scanning patients' eyes using state-of-the-art equipment, and maintaining accurate records.

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What We Offer

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Competitive salary: £24,000 per annum + bonus

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29 days annual leave

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Free eye tests and discounted prescription eyewear

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Ongoing training and development opportunities

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Pension scheme

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Requirements

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A strong passion for delivering exceptional customer service

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Excellent organizational and communication skills

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Motivated and driven to succeed

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Join Our Team

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If you believe you have the skills and attributes required for this role, we would love to hear from you.



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