Customer Marketing Coordinator

4 weeks ago


Reading, Reading, United Kingdom AJ Bell Full time
About the Role

We are seeking a highly skilled Customer Marketing Executive to join our team at AJ Bell. As a key member of our marketing team, you will play a vital role in driving customer growth and increasing their value to the business.

Your primary responsibility will be to assist in the development of customer marketing campaigns, with a focus on email marketing. You will work closely with the Senior Customer Marketing Manager and analytics team to deliver time-relevant results.

Key Responsibilities:

  • Assist in the planning and execution of customer communications, including email, SMS, banners, and push notifications.
  • Manage agency partners and 3rd parties to ensure compliance with regulatory requirements.
  • Ensure all assets have been signed off by compliance and key stakeholders and captured for audit purposes.
  • Write clear and concise marketing briefs.
  • Collaborate with cross-functional teams to deliver best-in-class email content.
  • Work closely with the Senior Customer Marketing Manager and analytics team to deliver time-relevant results.

Requirements:

  • 1+ years' experience in customer marketing.
  • Excellent attention to detail with excellent proofreading skills.
  • Knowledge of email marketing.
  • Good organisational skills.
  • Creativity and curiosity.
  • Data-driven, with a test and learn mindset.
  • Analytical with the ability to interpret data and insights.

About AJ Bell

AJ Bell is one of the fastest-growing investment platform businesses in the UK, offering an award-winning range of solutions that cater for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, and any other characteristics protected by the Equality Act 2010.

Our perks and benefits include a starting salary of £25,000 - £35,000 DOE, 25 days' holiday entitlement increasing up to 31 days with length of service, and a range of other benefits.

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office.


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