Customer Service and Accounts Coordinator
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Customer Service and Accounts Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, handling inquiries, and managing logistics for customers.
Key Responsibilities:
- Handle customer orders received via email or phone
- Enter orders into the ERP system and manage the process until invoicing and delivery
- Monitor product availability and suggest substitutions when needed
- Ensure timely communication with customers regarding order status
- Coordinate deliveries and returns, ensuring customer satisfaction
- Manage inventory, stock levels, and consignment expiration dates
Requirements:
- Proven experience in a similar customer service / accounts administration role
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and ERP systems
- Excellent organisational skills and attention to detail
- Ability to work collaboratively with various departments
What We Offer:
- Competitive salary
- Opportunity for growth within the company
- Private Pension
- Private Healthcare after 3 months
- Regular social events
- Access to training courses
How to Apply: If you're ready to take on a rewarding role where your contributions will make a difference, apply now by sending your CV to Office Angels.
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