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Field Service Engineer

2 months ago

London, Greater London, United Kingdom TRS Consulting Full time
About the Role

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team at TRS Consulting. As a Field Service Engineer, you will be responsible for the service, installation, breakdown, repair, and calibration of sophisticated laboratory diagnostics systems used in pathology departments, NHS laboratories, and clinical chemistry environments.

Key Responsibilities
  • Service and installation of laboratory diagnostics systems, including flow cytometry, cell separation, and diagnostics products.
  • Support and maintenance of equipment at customer sites, ensuring minimal downtime and optimal performance.
  • Collaboration with cross-functional teams to resolve technical issues and improve overall customer satisfaction.
Requirements
  • Strong background in field service or technical support, preferably in electronics or electro-mechanical service or technical support.
  • Qualifications in electronics or a relevant technical discipline, such as ONC/HNC or above.
  • Excellent customer service skills and ability to remain confident in customer-facing environments.
  • Ability to work independently and as part of a team, with a strong focus on problem-solving and technical expertise.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.