Senior Quality Assurance Specialist
4 days ago
Job Summary:
We are seeking a highly skilled Senior Quality Assurance Specialist to join our team in the Belfast Trust location. This is an exciting opportunity to work as part of an independent audit team, conducting audits and generating information that measure quality performance against agreed standards and targets.
Main Responsibilities:
- To portray and promote a positive image of Patient & Client Support Services (PCSS) and motivate PCSS staff through their actions
- Carry out quality auditing in line with the required frequency set out in the audit schedule
- Audit to agreed standards using proformas and IT systems, notifying the appropriate manager of any performance deficiencies
- Maintain accurate records relating to audits carried out, inputting data on IT systems as required
- Take appropriate and timely action to ensure legislative/Trust policies and procedures are adhered to, thus maintaining health and safety
- Meet individual and organisational aims and objectives as set out in the annual personal contribution plan
- Liaise with Support Services users as required to ensure optimum quality throughout PCSS
- Participate in working groups within the Trust as required
- Provide progress reports to the Line manager on quality issues within Support Services
- Assist the Business Support Officer/Manager and PPG Managers in the identification, development and delivery of the Training & Quality Performance Plan
Requirements:
- Minimum of 4 GCSEs, including English, at Grade C or above or equivalent* AND 1 years' experience working in an Environmental Cleaning/Support Services environment OR Two years' experience Supervising Staff in an Environmental Cleaning /Support Services environment
- MOS/ECDL computer qualification or equivalent
Benefits:
This role offers a competitive salary and benefits package, including access to training and development opportunities. Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if they already have a valid certificate. The cost of this will be between £16 - £32 depending on clearance level.
Salary: £11.67 per hour, based on a 37.5-hour week, making it approximately £43,882 per annum.
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