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Sales Team Lead

2 months ago

Frome, Somerset, United Kingdom Dorothy House Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to lead our shop team in Frome King Street. As a key member of our retail team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance and organization.

Key Responsibilities
  • Manage and motivate a team of sales staff and volunteers to achieve sales targets and provide excellent customer service.
  • Oversee the day-to-day operations of the shop, including stock management, visual merchandising, and cash handling.
  • Develop and implement sales strategies to increase revenue and improve customer engagement.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Recruit, train, and develop staff to meet the needs of the business.
  • Monitor and control stock levels, including ordering and receiving stock, and maintaining accurate records.
  • Manage the shop's budget and financial performance, including controlling costs and achieving sales targets.
  • Develop and maintain relationships with suppliers and other stakeholders to ensure the smooth operation of the shop.
Requirements
  • Proven experience in a retail management role, with a strong track record of sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with the ability to analyze sales data and make informed decisions.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Good standard of maths and English, with the ability to maintain accurate records and reports.
What We Offer
  • A competitive salary and bonus scheme.
  • A generous holiday allowance and pension scheme.
  • Excellent training and development opportunities, including a comprehensive induction program and ongoing training and support.
  • A fun and supportive work environment, with a team of like-minded individuals who are passionate about making a difference.