Waste Network Operations Team Lead

3 weeks ago

Worcester, Worcestershire, United Kingdom Severn Trent Full time

About the Role

We are seeking a highly skilled and experienced Team Manager to lead our Waste Network Operations team. As a key member of our team, you will be responsible for managing a diverse team of technical advisors and skilled site supervisors to repair our sewerage network through our contract partners.

Key Responsibilities

  • Ensure that all Waste Network repair and maintenance work in your area of control is identified appropriately and delivered quickly through our supply chain partners to avoid customer disruption.
  • Expedite the delivery of any repairs where there is need to mitigate and ensure the mitigation process is tracked ensuring no repeat incidents until the repair is completed.
  • Travel across the region to be a visible leader within your teams at their various office locations and visible on site with our contract partners.
  • Complete audits, process quality and compliance checks and feedback on findings and develop improvement plans to the various teams you support and interact with.
  • Establish, manage and monitor H&S standards, processes, communications and training, ensuring safe systems of work are in place for all activities.
  • Manage the budget, including operational and capital expenditure and deliver and embed efficiencies.

Requirements

We are looking for someone with direct experience in managing, leading and inspiring teams in a customer-focused operational environment. A good understanding of the sewerage network and drainage repairs is required including civils, lining and patching operations with relevant experience a benefit. You'll be expected to interact with customers and the general public to deliver a great customer experience, with flexibility to meet both the customer's requirement and business requirements.

What We Offer

As a Team Manager at Severn Trent, you will have the opportunity to work in a dynamic and fast-paced environment, with a range of benefits that recognise great work, and award-winning training to help you reach your potential. We also offer a range of perks, including days holiday + bank holidays, car allowance, annual bonus scheme, leading pension scheme, sharesave, dedicated training and development, electric vehicle scheme and retail offers, family friendly policies, and two volunteering days per year.

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