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Bar Supervisor
2 months ago
We are seeking an experienced Bar Supervisor to join our team at The Stafford London, a luxury hotel in the heart of historic St James's, Mayfair. As a Bar Supervisor, you will be responsible for overseeing the American Bar team, providing training and support to ensure exceptional customer experiences.
Key Responsibilities- Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met.
- Address customer concerns, complaints, and feedback in a professional manner.
- Monitor guest satisfaction and take action to enhance the overall customer experience.
- Supervise and train bar staff to ensure high standards of service.
- Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service.
- Enforce responsible alcohol service practices and age verification procedures.
- Maintain a clean and safe work environment, adhering to health and safety standards.
- Handle any issues or emergencies that arise in a composed and effective manner.
- Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies.
- Previous experience in a similar role in a high-end hospitality setting.
- Previous supervisory experience.
- Highly organized, multitasking individual with a positive attitude and a team player.
- Ability to manage varying needs and prioritizing to ensure the best business results.
- Excellent communication and interpersonal skills.
- An exceptional attention to detail.
- Flexibility to work weekend and evening shifts.
As a Bar Supervisor at The Stafford London, you will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer experiences and contributing to the success of our luxury hotel. If you have a passion for hospitality, a keen eye for detail, and first-class service skills, we would love to hear from you.
