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Technical Shift Leader

2 months ago

Portsmouth, Portsmouth, United Kingdom SSE plc Full time
About the Role

We are seeking a highly skilled Technical Shift Leader to join our team at SSE plc. As a key member of our operations team, you will play a critical role in ensuring the efficient restoration of supplies during outages on the Low Voltage Distribution network.

Key Responsibilities
  • Manage Low Voltage Distribution network incidents, prioritizing response and driving efficient restoration plans.
  • Provide technical guidance and assistance to field and office staff.
  • Focus on safety, leading customer performance, minimizing Customer Interruptions and Customer Minutes Lost.
  • Monitor network activity and data provided by thousands of substation monitors to drive a proactive fault management response.
  • Assist in both proactive and reactive fault response, driving best practice with the installation of automation and monitoring devices.
  • Ensure customers are central in decisions to provide excellent service, performance, and value.
  • Make sure all work is done safely, following distribution safety rules, local processes, and procedures.
Requirements
  • Have a qualification in Electrical Engineering or equivalent operational experience.
  • Be authorized to work on SSE's distribution network.
  • Have strong technical knowledge of the electrical distribution system, including a detailed understanding of Ofgem regulations, IIS reporting, and RIGs.
  • Be able to explain network impact and good practices to field staff for better performance.
  • Have good IT literacy with an ability to multi-task across a variety of systems while collecting accurate data quickly.
About SSE plc

SSE plc is a leading energy company that powers communities across central southern England and the north of Scotland. Our team of over 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity while developing the flexible networks that are vital for the future.

We are committed to creating an inclusive environment for all employees and offer an excellent package with 34 days annual leave entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing, and much more.