Repairs Support Specialist

4 weeks ago


Witney, Oxfordshire, United Kingdom Cottsway Full time

About Cottsway

We are a leading affordable housing provider in Oxfordshire, Gloucestershire, Wiltshire, and Worcestershire.

We own and manage over 5,800 homes, ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO).

We have a strong commitment to customer satisfaction and a robust development programme.

We are proud to:

  • Invest in our customers' homes, with an in-house team of skilled tradespeople.
  • Put our customers at the heart of everything we do, with a dedicated team of housing, neighbourhood, financial, and welfare officers.
  • Be active in and bring social value to our local communities.

About the Role

We are seeking a highly resilient administrator to provide administrative support to our Property Services Team.

The ideal candidate will have excellent communication and call handling skills, with the ability to process a high volume of online paperwork and system data entry.

Responsibilities will include managing and responding to team mailbox emails, liaising with our outsourced stores provider, and supporting the booking and allocating of repairs appointments.

The successful candidate will be an assertive individual who works well in a team, with a strong attention to detail and the ability to learn our in-house IT systems.

We promote agile working, offering flexible working patterns and the technology to work from various locations.

Benefits include 25 days annual leave pro-rata, a pension scheme, discounted gym and swim membership, and access to an Employee Assistance Programme.



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