Store Operations Director

3 weeks ago


London, Greater London, United Kingdom H&M group Full time
About Our Opportunity

We are currently seeking a Store Operations Director to join our team in Kingston. This is a full-time position offering 39 hours of work per week.

The ideal candidate will be responsible for overseeing a department to enhance Sales and Profit performance and deliver outstanding customer service.

Key Performance Indicators:

  • To lead by example to create excellent experiences for colleagues and customers.
  • To evaluate and improve team performance through ongoing feedback and development.
  • To monitor and optimize Sales and Profit metrics for the department.
  • To maintain high standards of health, safety, legal, and security compliance.
Requirements and Qualifications

We are looking for candidates with:

  • Leadership experience in retail or related fields.
  • Prior experience in managing teams and driving business growth.
  • A strong commitment to profit-driven strategies and employee satisfaction.
Benefits and Perks

This role includes a range of benefits, including:

  • Flexible scheduling to accommodate varying needs.
  • Global career development opportunities within H&M Group.
  • A staff discount card for use in-store and online.
  • Inclusion in our H&M Incentive Program – HIP.

H&M Group emphasizes the importance of diversity, inclusion, and equity within our organization.



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