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Conference and Banqueting Head Waiter

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

Welcome to Coworth Park, a 5-star hotel recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024. We're committed to building a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. Our diverse team is the driving force behind our success, and we believe that a variety of perspectives enriches our culture.

As a Conference and Banqueting Head Waiter at Coworth Park, you'll be part of a dynamic team that strives to deliver exceptional service and create unforgettable experiences for our guests. You'll have the opportunity to learn from your colleagues and through our award-winning learning academy, achieving the highest standards of craft, service, and leadership.

What You'll Get

* Competitive employee bonus scheme and excellent service charge
* Complimentary stays, including breakfast, across the Dorchester Collection Hotels
* 50% F&B discount at selected bars and restaurants within the Dorchester Collection
* Vibrant social events that bring employees together
* Amazing benefits, including discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and competitive private pension scheme
* Apprenticeship, training, and development opportunities
* £1000 bonus when you recommend a friend
* Access to immediate well-being advice

What You'll Do

* Ensure the smooth operation and service of all group, social, banquet, and planned food and beverage events
* Manage, lead, and motivate the Event Operations team
* Continuously improve service and operational systems
* Ensure event spaces and environment meet and exceed guest expectations

What You'll Bring

* Previous experience as an assistant manager in a 5-star spa operation, preferably within a hotel
* Strong communication skills and a customer service ethic
* English is the primary language used in our hotel, and you'll comfortably communicate in this language

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.