Retail Support Associate

17 hours ago


Tunbridge Wells, Kent, United Kingdom Screwfix Direct Ltd Full time

At Screwfix Direct Ltd, we're committed to delivering exceptional customer experiences. As a Retail Support Associate, you'll be at the heart of our stores, ensuring that customers receive outstanding service.

The estimated salary for this role is £19,500 - £20,500 per annum, depending on location.

We're seeking individuals who share our passion for customer satisfaction and are able to work effectively in a fast-paced environment. Your key responsibilities will include:

  • Greeting customers, understanding their needs, and providing tailored solutions.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Providing excellent customer communication and resolving queries efficiently.
  • Maintaining accurate records and contributing to sales growth.

Benefits of working with us include:

  • A competitive salary and opportunities for career advancement.
  • 28 days annual leave, increasing with length of service, up to 33 days.
  • An award-winning company pension scheme.
  • Life cover and discounted healthcare.
  • 20% discount with Screwfix and B&Q.

We operate from Monday to Friday (7am to 8pm), Saturday (7am to 6pm), and Sunday (9am to 4pm). We're an equal opportunities employer and welcome applications from all qualified individuals.



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