Help Desk Technician

5 days ago


Chichester, West Sussex, United Kingdom Smart Recruit IT Full time
Salary and Benefits

The successful candidate can expect a salary of £26,000 - £28,000 per annum, plus Company Benefits. Flexible working hours and 25 days holiday are included in the package.

Job Description

This is a permanent position as an IT Support Technician / Engineer at Smart Recruit IT in Chichester, West Sussex. You will work closely with stakeholders to resolve IT issues and provide exceptional customer service.

  • You will be responsible for monitoring service desk tickets, reviewing incoming requests, and tracking progress.
  • Installation and configuration of computer hardware, OS, and applications will be key responsibilities.
Requirements
  • Experience working within a network/IT field is essential.
  • Troubleshooting skills for Windows, Windows Servers, O365, and AD are necessary.
  • Managing service desk requests through help desk systems is required.

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