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Night Shift Operations Manager

2 months ago


Bristol, Bristol, United Kingdom Avon LMC Ltd. Full time
Job Title: Night Shift Manager

SevernSide is a leading provider of urgent primary care services across the 24-hour period. We are seeking an experienced Night Shift Manager to oversee the operational management of shifts across our Bristol, North Somerset and South Gloucestershire service.

Key Responsibilities:
  • Ensure the effective operation of our patient advice queue, treatment centres and mobile fleet to meet required standards.
  • Manage the interface with NHS 111 to ensure demand and capacity are managed in line with contracted key performance indicators.
  • Provide direction and instruction to colleagues during the shift as required.
  • Utilize and deploy resources available to the service to the best effect throughout a shift.
  • Agree operational responses to key risks facing the healthcare system during the out of hours period as required.
About Us:

BrisDoc is a proud provider of NHS services and has been delivering 'patient care, by people who care' with passion and commitment for over 20 years. As an 'employee-owned trust', we are a forward thinking, dynamic and innovative Social Enterprise and run an exciting range of Primary Care services.

We provide great patient care 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Gloucestershire. As an employed member of the BrisDoc team, you are also a BrisDoc co-owner and will be able to contribute to the decisions we make to benefit our patients, workforce and the wider community.

We are committed to continuously improving the healthcare we provide for patients, while protecting our environment, nurturing our staff and making a meaningful contribution to the communities we serve. The BrisDoc 'Community Fund' is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.