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Accommodation Team Leader
2 months ago
Location: Manchester Fort
Contracted Hours Available: 12
About the RoleWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfill this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Key Responsibilities- Support Store Manager in achieving commercial growth objectives.
- Develop a team culture that prioritizes customer-centricity and operational efficiency.
- Lead the store teams in the absence of the Store Manager, ensuring seamless store operations.
- Deliver exceptional customer service and maintain high standards every day.
- Customer-focused with a passion for delivering outstanding service.
- Strong leadership skills, with the ability to motivate and inspire teams.
- Positive, forward-thinking approach, with a focus on continuous improvement.
- Comfortable reviewing store performance data and making informed decisions.
- Commercially aware, with a keen eye for opportunities to drive growth.
- Engaging and enthusiastic team player, with excellent communication skills.
