HMRC Customer Service Representative

6 days ago


Liverpool, Liverpool, United Kingdom HM Revenue and Customs Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Advisor at HM Revenue and Customs. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring that their queries are resolved efficiently and effectively.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding tax payments and other revenue-related matters.
  • Process customer payments and maintain accurate records.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be comfortable working with technology and have basic math skills.

We offer a competitive salary and a range of benefits, including a generous pension scheme and flexible working arrangements. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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