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Retail Store Manager
1 month ago
Are you a motivated and organized individual with a passion for retail and customer service? We are seeking a Shop Manager to join our team in Abingdon, responsible for managing all aspects of our shop and driving sales and revenue for participating charities.
Key Responsibilities:- Manage all aspects of the shop, including sales, customer service, and inventory management
- Recruit, train, and lead a team of volunteers to maximize sales and revenue
- Communicate and work effectively with other shop managers to ensure day-to-day operations are met
- Meet sales targets and increase sales and profit for the shop
- Manage stock levels, replenish stock as needed, and liaise with the Regional Manager to request top-ups
- Set up and manage the EPOS system, train volunteers, and handle cash and banking procedures
- Identify volunteer recruitment needs, develop recruitment campaigns, and cover shifts in the absence of volunteers
- Support the marketing team with activities to raise the profile of the shop and organization in the local community
- Take responsibility for rotas to ensure the shop is operational within its agreed opening hours
- Experience in customer-facing environments and working under own initiative within an established commercial framework
- Organizational skills, time management skills, and commercial awareness
- Able to demonstrate an understanding of the retail sector, ideally within a charity context
- Leadership skills, ability to communicate with a variety of people at different levels, and excellent customer service skills
- Ability to respond to changing consumer and partner needs to maximize opportunities and build collaborative relationships with internal and external stakeholders
We offer a competitive hourly rate of £11.44 and the opportunity to work with a dynamic and passionate team. If you are a motivated and organized individual with a passion for retail and customer service, we encourage you to apply for this exciting opportunity.