Operational Director

16 hours ago


Bristol, Bristol, United Kingdom University of Bristol Full time
Job Summary

We are seeking a highly experienced operational leader to join our team in Finance Services at the University of Bristol. As Deputy Head of Service Management, you will play a crucial role in shaping the future of our accounts payable and income functions.

Your primary responsibility will be to lead, mentor, and develop a large operational team, fostering a culture of high performance and continuous improvement. You will establish and strengthen key performance indicators (KPIs) to track operational performance and drive continuous improvement activity.

  • Lead and Develop Team Members: Foster a culture of high performance and continuous improvement among team members.
  • Establish Key Performance Indicators: Develop and implement KPIs to track operational performance and drive continuous improvement activity.

You will also identify and implement business process improvements to drive efficiencies, manage costs, and enhance service delivery. Additionally, you will drive the development and maintenance of an effective control framework across these service areas.

The ideal candidate will have the ability to lead, coach, and engage teams to deliver efficient and effective operational services. They will also have an interest in trying new approaches, technology, and tools to drive out inefficiencies.

About the Role

This is a full-time, open-ended position that offers a competitive salary of £49,250 - £55,295 per annum. The successful candidate will be responsible for directly managing four team managers and overseeing a team of 45.

If you are a motivated and results-driven professional with a passion for operational excellence, we encourage you to apply for this exciting opportunity.


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