Service Engineer

2 months ago

Leicester, Leicester, United Kingdom Recra Consulting Full time
Job Summary

We are seeking a highly skilled and experienced Service Engineer to join our team at Recra Consulting. As a Service Engineer, you will be responsible for providing technical support and service to our customers, ensuring timely resolution of issues and delivering exceptional customer service.

Key Responsibilities
  • Technical Support and Service: Provide onsite technical support and service for customer equipment, ensuring timely resolution of issues and delivering exceptional customer service.
  • Equipment Installation, Repair, and Maintenance: Install, repair, and maintain a range of electrical and mechanical equipment, including troubleshooting and testing.
  • Collaboration and Communication: Collaborate with cross-functional teams to resolve complex technical problems and communicate effectively with customers and stakeholders.
  • Documentation and Reporting: Document service activities, including detailed reports and relevant customer interactions.
Requirements
  • Technical Expertise: In-depth knowledge and experience in electrical, electronics, PLC (Siemens S5/S7) systems, mechanical, hydraulics, and pneumatics.
  • Problem-Solving Skills: Strong technical background with experience in equipment installation, repair, and maintenance, and solid problem-solving skills to analyze and diagnose technical issues efficiently.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a customer-focused approach and ability to work independently and adapt to different environments and challenges.
  • Qualifications: 70/30 Electrical Bias and valid driver's license.
Benefits
  • Performance-Related Pay: Performance-related pay structure to reward your hard work and achievements.
  • Overtime Pay: Overtime paid at a rate of time and a third after 40 hours.
  • Competitive Salary and Benefits: Competitive salary with benefits package, including training and development opportunities to enhance your skills and knowledge.
  • Supportive Work Environment: Supportive and collaborative work environment, with minimal out-of-hours, evening, or weekend work, and daily travel expenses covered.

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