Service Delivery Specialist
1 day ago
We are seeking a highly motivated and customer-focused Service Delivery Executive to join our team at TD SYNNEX. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service and supporting key accounts to drive sales targets.
Key Responsibilities- Confirm and process purchase orders accurately and within agreed SLAs, checking requirements and pricing are correct
- Liaise with customers on various tasks, including sales, quotes, stock, backlog, and general queries
- Interact with TD SYNNEX logistics centre to ensure customer requirements are met in full, obtaining delivery slots
- Verify daily that deliveries have been successfully made and take corrective action if necessary
- Collaborate with product marketing and vendors to obtain product specification details, upload, and manage this information accurately in customer portals within defined SLAs
- Previous experience and confidence in speaking with customers on the telephone
- Experience working in a fast-paced sales or service environment
- Process-driven and results-oriented
- Good planning and organizing skills
- Excellent communication skills (verbal, written, and face-to-face)
- Demonstrate a high level of initiative
- Proficient in Excel
As a valued member of our team, you will have the support to flourish in this role and gain valuable knowledge and experience to develop your career further within TD SYNNEX. We are committed to providing a culture that values diversity and promotes equal opportunities, and we are a Disability Confident employer.
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Basingstoke, Hampshire, United Kingdom TD SYNNEX Full timeAbout TD SYNNEXWe are a leading technology distributor dedicated to empowering our customers to stay ahead of the curve and embrace change. Our commitment to innovation, customer service, and sustainability drives our success.Job SummaryWe are seeking a highly motivated and organized Service Delivery Executive to support our key accounts and sales targets....
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