Digital Marketing Specialist

3 weeks ago


London, Greater London, United Kingdom Assembly Full time
Account Manager Job Description

We are seeking a highly skilled Account Manager to join our team at Assembly. As an Account Manager, you will play a crucial role in supporting our Client Experience and Leadership (CEL) team in delivering exceptional agency services to our flagship clients across EMEA.

Your primary responsibility will be to contribute to the development of effective media plans that drive e-commerce growth for our clients, primarily across digital channels. You will work closely with the Account Director to orchestrate all internal teams, ensuring Assembly delivers a consistently high output across all departments.

Key Responsibilities:

  • Act as Account Manager across a portfolio of clients, supporting the Account Director with deliverables, and managing the sign-off of media plans and coordinating activation teams to ensure the smooth running of campaigns and always-on activity.
  • Build and maintain excellent client relationships at all levels of seniority.
  • Support in the development of strategic media frameworks via insight mining, defining tasks for communication, audience definition and sizing, and candidate channel selection.
  • Support on cross-channel planning (channel selection, budget allocation by channel/phase/audience) using historic client performance and industry benchmarks in combination with agency tools.
  • Facilitate accurate in-channel planning by clearly communicating the defined strategic media framework and cross-channel plan to specialist channel teams, and enable the delivery of detailed plans to clients.
  • Maintain an accurate and up-to-date view of all deliverables across accounts and collaborate with the Account Director, client, and channel teams to ensure priorities remain aligned and deadlines are met.
  • Monitor, analyse, and report on campaign metrics using channel platforms and dashboards. Provide clients with regular performance reports, insights, and recommendations.
  • Manage client budgets effectively, ensuring campaigns are delivered within budget constraints. Ensure all financial reconciliations are complete on time and are accurate.
  • Experience with supporting Account Director with response to briefs and pulling insights to inform media mix.
  • Recognise cross- and upsell opportunities and work alongside the Account Director to maximise these.
  • Keep abreast of channel and product updates within the agency, ensuring these are communicated to the client where appropriate.

Requirements:

  • Digital marketing experience, preferably in a digital agency.
  • Excellent understanding of all digital channels, including PPC, SEO, Display, and Paid Social.
  • Excellent communication skills (both written and verbal).
  • Strong proficiency in Excel and PowerPoint.
  • Experience with analysing datasets and delivering actionable insights.
  • Results- and target-driven with excellent attention to detail.
  • Able to prioritise and multi-task, working with all agency departments.
  • Proactive, motivated, self-starter.
  • Confident client-facing attributes.
  • Preferential to have experience with tools such as Monday.com, Pathmatics, CommsPoint, and GWI.

We are committed to empowering workers in the communities local to where we operate and are mindful of minimising the carbon cost of commuting. Where a position requires regular presence in the office, as in the case of managerial positions, we attempt to hire staff who live within a reasonable commute (



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