Retail Sales Consultant

4 weeks ago


Guildford, Surrey, United Kingdom Insight Employment Ltd Full time
Exciting Opportunity at Insight Employment Ltd

We are seeking a highly motivated and customer-focused Retail Sales Advisor to join our team at a decorating supply company in Guildford. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Use product knowledge to offer recommendations and assist customers in finding the best products for their needs.
  • Mix paint for customers, process specialist orders, and request special stock within the branch network.
  • Develop sales of the company's product range, including wallpaper, paint, and fabric.
  • Build relationships with customers to understand their needs and provide a comprehensive service.
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
  • Assist with stock maintenance in the branch and unload deliveries to ensure stock is distributed throughout the store.
Requirements:
  • Exceptional customer service and communication skills, with the ability to understand and translate customer requirements into product recommendations.
  • An approachable and friendly personality, with a willingness to help both customers and colleagues.
  • A team player who can work collaboratively with others, but also work independently when needed.
  • A keen desire to learn, develop skills, and progress within our industry.
  • Previous retail experience or product knowledge is advantageous, but not essential, as full training will be provided to the right candidate.
Working Hours and Salary:

40 hours per week, Monday to Friday, with Saturday on a rota. The branch opening hours are Monday to Friday 07:00am - 17:00pm and Saturday 08:00am - 17:00pm. The salary is £12.10 per hour, with a 1-hour unpaid lunch break.

This is a 6-month fixed-term contract. We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.



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