Digital Media Solutions Specialist
1 day ago
Tencent Cloud is seeking a highly skilled Digital Media Solutions Specialist to join our team in Paris, Munich, Frankfurt, or London. As a key member of our regional architecture team, you will be responsible for analyzing customers' media technology architectures, identifying needs, and providing industry solutions and case studies for international markets.
Responsibilities
- Act as the primary point of contact for customers in the audio and video field, providing technical support for pre-sales consultations, PoC verification services, maintaining customer relationships, and assisting business teams in achieving their goals.
- Collaborate with the regional architecture team to analyze customers' media technology architectures, identify needs, and provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry requirements, combine customer business and technical needs with Tencent's audio and video product features, and help customers achieve their goals. Effectively communicate customer requirements and industry needs to product development teams.
- Participate in public online and offline product/industry presentations to share Tencent's media capabilities, industry experience, and insights, enhancing the influence of Tencent Cloud Media Service and establishing a strong industry customer network.
- Collaborate with channel and marketing teams to support regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.
Requirements
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related areas.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing.
- Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Ability to be stationed in overseas regions for 1-2 years, supporting and collaborating with local regional teams. Estimated salary: €80,000 - €120,000 per year.
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